Jobs
Jobs at Shabelle Bank June 19,2022
Shabelle Bank S.C invites qualified applicants for the following position
Job Title: Senior Call Center Operators( Three Positions)
Work Place: Jigjiga
Deadline: June 23, 2022
Main Duties:
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors.
- Provide product and service information to customers.
- Keep management informed on issues and problems
- Answering Customer questions regarding best practices or difficult calls.
General Responsibilities
- Record call log.
- Manage large amounts of inbound and outbound calls in a timely manner
- Respond to the needs of customers and provide good service
- Supporting Branch Officers with complaints that they received
Job Requirements
- Degree in Social science, Accounting and Finance or related fields with five (5) years of experience.
- Specialist skills in Microsoft Excel and Google Sheets
- Special experience in call center and related will an advantageous.
- Having working experience for Call center Shabelle Bank is advantageous.
- Computer skills are mandatory.
How to Apply
Those who meet the above requirements should submit their short CV (maximum of 3 pages) and a cover letter (maximum 1 page) through the link below
ተጨማሪ ስራዎችን ለመከታተል የቴሌግራም ቻናላችንን ይቀላቀሉ፡ https://t.me/+geWkqrjpbwUwYmE0